Give Your Preloved Clothes a New Life

There are a few things to keep in mind if you plan to donate old clothes:

1. Make sure that the donated clothes are in wearable condition.
2. Try and wash and fold the clothes before donating them.
3. Make sure you have them ready for pickup before the time of your pickup.

You can donate a variety of clothing items, including gently used shirts, pants, dresses, skirts, and jackets. Outerwear such as coats, sweaters, rainwear, and winter accessories like gloves and scarves are also welcome. Accessories like belts, scarves, hats, and bags in good condition are appreciated. Household textiles such as sheets, blankets, pillows, towels, and curtains in good condition are also accepted.

When you raise a request on our website shareatdoorstep.com, our NGO mapping algorithm picks an NGO for your donations depending on various parameters- location, items to be donated, their quantity etc.

Then the donations are picked up by our logistics partner and delivered to the matched NGO the same day directly. You are notified of the details of the NGO where your donations went via automated email.

We’re excited to accept donations of all sizes, from just a few sweaters to an entire box of clothes—every bit helps! You can choose from our Light Pickup for smaller donations or opt for the “Medium to Heavy” pickup for more volume. You can select the “large suitcase”volume option one or multiple times depending on the volume of your donations.

For larger bulk donations, Share At Door Step offers a convenient collection drive option. This service allows you to organize donation drives at various locations such as societies, workplaces, tech parks, and schools.

To set up a drive, provide details about the organizer, the location, and the types of items to be donated. Share At Door Step ensures that your donations are collected and delivered to those in need, making the process smooth and impactful​

The 2-wheeler pickups are near-instant and are available everyday in most cities. Sunday slots may not be available in a few locations. Typical slot timings for pickups are 10-12PM, 12-2PM and 2-4PM.

For “Medium to Heavy Pickup”, we have pickup slots available every Wednesday in all the cities. Bengaluru has slots available everyday. The slot timings would be confirmed to you a day in advance by our logistics partner.

Yes, you absolutely can! If you have surplus stock from your company that you’d like to donate, please contact us at [email protected] or WhatsApp us at +91-8884784742. We’ll coordinate with our NGO partners to ensure that your items are needed and help you arrange a pickup that fits your schedule. This is a fantastic way to give back and make a positive impact with your clothing items that you just don’t use anymore.

Absolutely! When you book, just opt for the ‘drop off’ option. We’ll email you a list of local charities/organizations that you can coordinate with and plan your visit. Please ensure to coordinate with them and confirm their requirements and open hours before planning the visit.

Yes, a nominal convenience fee is charged to facilitate the pickup from your home.

For a two wheeler pickup (upto 10 Kgs in 1 bag), the convenience fee is Rs. 199 onwards based on your distance from the nearby matching NGO. For “medium to heavy” pickup, it starts with Rs. 699 for a large suitcase volume.

For each subsequent addition, you would be charged 500 or 550 depending on the volume of the additional item added. You will see the exact convenience fee at the bottom when you schedule a pickup (at step 3 when you choose the items you wish to donate).

We are a tech platform that facilitates the pickup service for giving away old clothes. We charge a convenience fee to cover the costs incurred in providing these services and to fairly compensate for the effort involved in the pickup process.

If in case, you do not wish to pay, you can choose the last option ‘drop yourself’ to get the list of nearby NGOs that you can coordinate with and plan your visit. You can let us know via email if you need our help with the same.